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Frequently Asked Questions (FAQ)

General Questions


How do I create an account with LAE GAMING?

Look for Register button and follow the easy steps, your account should be created within a minute! Or you can click here to register as well.

How do I deposit to LAE GAMING?

Click your balance in the top hand menu, select the desired deposit method and follow the instructions. At LAE GAMING you can deposit using the cash deposit machine, bank transfer and also by using the third party payment gateway available (coming soon).

I have made a withdrawal. When will I receive my funds?

LAE GAMING guarantees to review all withdrawals within 10 minutes. When the funds are approved for withdrawal, it would only take a couple of minutes for the funds to be reflected on your bank accounts. However, LAE GAMING would like to remind all customers that only RM15,000 a day can be withdrawn per customer, per account.

What welcome bonus does LAE GAMING offer?

LAE GAMING welcome bonus is standardized during non-event periods. The welcome bonus set by LAE GAMING is 50%. This applicable for both all games. You may find our more information about our promotions here

I am under 18 years old. Can I play at LAE GAMING?

No, it is not possible to play if you're under 18. It is an offence and LAE GAMING takes all necessary precautions to prevent it from happening. Therefore, verification checks will be conducted by our customer service personnel to verify of your age. in the event of an age verification, please do cooperate with our customer service and provide them with the necessary documentation. We fully encourage participants to gamble responsibly and will do our part in ensuring this policy is upheld by all stakeholders of LAE Gaming.

I have forgotten my password. How do I get a new one?

Click on this link to recover your password and enter the email address you used to sign up with LAE Gaming. An email will be sent to your registered email. If you still didn't receive an e-mail, please contact our customer service team for help.

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